Emirates is world class airlines.
Best food, comfy seats, etc
I only visit India flying Emirates
In 3-5 years give air india a chance
to keep it relevant to this topic- Emirates is an example of how you can get world class from nothing just by being open to outside perspectives. The vast vast majority of people that built emirates from the top to bottom were not emiratatis but ex pat from literally every corner of the world, they identified best practices and had an objective standard to meet. Similar mindset to how the M.East countries are building up their SFs by tapping the retired guys from Western units
sometimes I hear some people saying itβs a question of Indian capacities but thatβs bs- a significant % of those delivering world class efforts in emirates are themselves NRIs. Thereβs nothing wrong with the human capital the systems and incentives in india are all just screwed, chalta hai,Jai ho etc.
(purely talking about military matters at the end there, on other fronts I think India has turned the corner and itβs just a matter of time and building on to get real results. On the military front I have next to no hopes as they are basically clinging on to colonial mentalities)