Can you imagine this is happening in INDIA ?

Yusuf

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Government of India has developed an 'Online Grievance Forum' @ Grievance Redress Mechanism in Government.

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc.
Many of us say that these things don't work in India .

Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the 'System' in India .
 

Pintu

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Thanks Yusuf , this is really encouraging, a nice and bold step from our Government.

Regards
 

Auberon

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Sounds good if it can work, people were sceptical about RTI also but thats going great, hope this turns out the same way.
 

Su-47

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It is a step in the right direction. The people should now utilise this facility. Lets see if the government responds positively
 

Yusuf

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Be sure to bookmark that page. I have already started to think of my complaints.
 

Vinod2070

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There is also the initiative started by Kiran Bedi for the police services.

[FONT=&quot]www.indiapolice.in[/FONT]

This is[FONT=&quot] an online community for India Police. [/FONT] Ms Kiran Bedi, noted IPS officer & IVF chairperson, is spearheading the indiapolice.in community initiative. The community aims to provide a platform for police personnel across India to share ideas, enhance IT literacy amongst police and initiate various beneficial programs for children of the police.

The online community aims to implement:

·[FONT=&quot] [/FONT]PC Program for police personnel targeted at child education
·[FONT=&quot] [/FONT]IT education sponsorships to be given to children of Police
·[FONT=&quot] [/FONT]IT Literacy Program to educate police personnel & kids of cops
·[FONT=&quot] [/FONT]Availability of latest products and necessary help to use these
 

Sridhar

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For the country field in Grievance Registration Form , we have options like Bangladesh , US,Uk,Nepal . Is it for NRIs too...
 

S.A.T.A

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Lack of transparency in procedures and transaction with respect to public service agencies is one principal reason why corruption in public departments is so enduring,where there is no transparency there is no effective accountability.

Any mechanism that enables transparency and accountability in the functioning of public servants and their dept's will help reduce corruption and save tax payers money
 

Daredevil

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ZOOM

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In my view, in order to improve transperancy and inclusive growth, Govering authority should try to bring in some of the non-strategic avenues like Housing, Education, Health, Transport, Utilities, Agriculture departments, Muncipalities within the ambit of open corrider, whereby entities which are handling this portfolio will be responsible for giving upto date and flawless information about their functioning. Hence People won't need to go and to ask the same through RTI. Since RTI has becoming become a major hub for Political crisis especially where vested interests of partisans are getting effected.

Government should make a rule to provide performance related information about such non-stretegic avenues, so that people will get much more information about the entities which are responsible for effecting their daily life. It will in turn enable us to impose maximum deterrance to corruption related activities, as it will become mandatory for publishing their Performance alongwith financial reports at regular intervals without even requiring public to break sweat in striding the rusty offices of Anti-corruption department.
 

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