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Yes, RERA listens to a group of complainents rather than an indiviual. Thats why i suggested you to form a group. If you file a case, you can also ask for interest as damages for non refund and the harrrassment. Builders are more concerned for their public image. So approach a widely circulated...

Ask other customers of the builder s project, through references etc if there are other buyers whose GST the builder has not refunded. If more people are being harrassed this way you can start preparing a case. First write letters/emails indivually. Make phone call recordings, whatsapp chats etc...

Not a good idea in practical. While i wont spoil the budget thread with the details....