Param
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It is Definitely Not 2%.According to 2001 estimates by Times only 226,449 Indians use English as first language, and 125,000,000 use it as an additional language. Going by these estimates 11.38% of Indians can communicate in English. But it doesn't take into account the proficiency and other social factors. Later studies have put the actual number at somewhere around 7-8%, some put it at as low as 2%, none go above 12%. You can find several sources on this topic over net.
In fact Hindi has expanded it's base in India and no part of India has been left untouched. I was astonished to hear several people in neighborhood speaking in Hindi, including people from Bangladesh, Nepal, Bhutan and Sri Lanka. Hindi is not a language of business, its a language of masses.
Those who have spent their whole life in metros easily forget the fact that more than 70% of Indians still live in villages, where there is no craze to learn English and display the excellent grasp of the language of masters.
My personal experience at IIT Kharagpur, where the official language of communication is English and most of the masses are highly educated, is that if you don't know Hindi, you can kiss your social life and any potential to make friends goodbye. Two foreign students (One from Singapore, another one from Germany) in my department learned to speak fluently in Hindi because they wished to be a part of the whole bunch.
List of countries by English-speaking population
I do not know how large our IT/ITES workforce is but if you add that to a large number of class1&2 Govt officals, convent school kids, college students from an English medium background the Number will be larger.
Not every body can be fluent or proficient in English. But that does not mean they cannot speak English.A woman who used to clean toilets in my wokplace was able to speak in English. With more training and practice she would have been eligible for a call centre job.
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