The Phrase called "Macaulay's Children" has been coined for the people like these fellas. Its a well known fact that scale of rudeness and barbarism is inversely proportional to the lightness of your skin. Light skin ensures that you can get away with crimes which are unforgivable if committed by brown or black people. Some browns have accepted it as god's dictate, they will do anything to keep the pink-skinned superior beings happy, even sell their own dignity.
I could have predicted a response akin to this. As many old timers will note, I have been playing the devil's advocate on Indian defence forums for nearly 10 years now and not once have I seen humility and self-correction as two of the qualities that today's Indians seem to possess.
Is anyone justifying the rudeness of the British Airways cabin crew? No. But by posting such articles we seem to cherish crowing. For what? Are we innately superior in our behaviour? No.
Why does quue jumping appear as one of the first memories of landing in India?
Why is elbowing and shoving commonplace?
Speaking on the mobile when the plane is taking off despite the cabin crew asking people to turn these off?
Ordering stewards as if they were slaves rather than another human beings?
There are plenty of things we could be doing about our own civic sense, and there is nothing inherently superior about any race of people. Everyone has their flaws.