In Punjab, delay in service will cost officials up to Rs5000

Discussion in 'Politics & Society' started by nrj, Jun 8, 2011.

  1. nrj

    nrj Stars and Ambassadors Stars and Ambassadors

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    In a major administrative reform, the Punjab government today enacted a comprehensive 'Right to Service Act' aimed at providing citizen services to people as a right.

    "After this with a single stroke, citizen will emerge as the king," deputy chief minister Sukhbir Singh Badal told reporters after a meeting with the state cabinet, which met here under the chairmanship of chief minister Parkash Singh Badal.

    He said it was a major stride for the state as far as implementation of administrative reforms were concerned.

    The act would ensure timely delivery of services to citizens and the person responsible for any delay could face penalty from Rs 500 to Rs 5000, he said.

    "Common man in the state has to tackle many problems to get their government-related works done. There is procedural delays and harassment to people, but now with the act the state became first in the country to provide 67 services in a stipulated time period (one to 60 days)," Sukhbir Singh said.

    The act will be notified within the next 20 days and by July it will be implemented.

    The services covered under the Act include certified copies of all documents at Village-level-- record of land rights (Jamabandi), girdawri, mutation, demarcation of land, sanction of water supply/sewerage connection, certified copies of Birth/Death Certificates, registration certificate of vehicles, fitness certificate for commercial vehicle, issue of driving licence and renewal of arms licence, among others.

    All kinds of police verifications including passport verification, issue of various certificates such as caste, OBC, income, residence, registration of all kinds of documents, sanction of all social security benefits for old age/ handicapped/ widow would also come under its purview, he said. The stipulated time period for the services under the act is between.

    :tea:

    In Punjab, delay in service will cost officials up to Rs5000 - India - DNA
     
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  3. SLASH

    SLASH Senior Member Senior Member

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    useless if you ask me. If there is a delay the officials will point at million of reasons why there is a delay. In the end it will take more time to get the job done.
     
  4. nrj

    nrj Stars and Ambassadors Stars and Ambassadors

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    Sharper accountability
    Punjab’s new Bill may improve govt services


    The unanimous passing of the Right to Service Bill 2011 by the Punjab Assembly on Wednesday is a momentous step towards ensuring greater accountability of the bureaucracy in the provision of services to the citizen. That 67 services, including 20 pertaining to the police department, have been brought under the Bill, which provides for time-bound delivery, is indeed heartening for the common man who currently has a harassing time in getting basic services at the government’s door. If what Deputy Chief Minister Sukhbir Badal said while steering the Bill is taken at face value, any citizen who does not get his document on time can appeal and the government will recover the fine from the salary of the official responsible for delay.

    If this is scrupulously followed, it would be a big boon for the citizen and would ensure greater accountability of those dealing with the public. But how this will pan out in actual practice remains to be seen because it would entail a whole new culture in governance as opposed to the current casualness of approach in government departments.


    That the Congress party cooperated with the Akali-BJP government in getting the Bill through unanimously is heartening. Indeed, some of the apprehensions expressed by opposition legislators deserve to be taken seriously. The counsel that the chairman of the commission and its other members should not be appointed on the basis of their allegiance to the government is a perfectly valid expectation. Another suggestion that the disposal of applications made to the police should be made time-bound and inquiries by the police should also have a time limit will doubtlessly fulfil a crying need to make the police more accountable. Deputy Chief Minister Sukhbir Badal’s assurance that the opposition would be consulted in the appointment of the commission’s chairman was also in the right spirit.

    However, the proof of the pudding lies in its eating. Ever so often a seemingly well-intentioned law ends up as being either non-functional or ineffective or partisan. The onus is now on the government to ensure that the impending law is implemented in letter and spirit.

    Tribune
     
    Last edited: Nov 11, 2011
  5. thakur_ritesh

    thakur_ritesh Administrator Administrator

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    the report says the concerned official could face, and not will face.

    is it possible to get these ifs and buts under which the fine would not be imposed.

    if yes, please share.

    anyways, like uttrakhand, punjab too is headed for election next year and both the incumbent governments seem to be on the back foot, and so one is doing a lokayukta, the other right to services act.
     
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  6. pmaitra

    pmaitra Moderator Moderator

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    Yes, I agree, 'could' is a preterite of the modal verb 'can,' which means, it is a possibility but not a certainty. Step in the right direction, but not good enough.

    Besides, how many Mumbaikar car owners actually got money from the insurance companies after the 2006 Mumbai floods? There is always fine print and semantic traps. The people of Punjab should speak to these Mumbaikars before they start celebrating. Sorry I sound cynical, but nothing really works well in India.
     
  7. Singh

    Singh Phat Cat Administrator

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  8. nrj

    nrj Stars and Ambassadors Stars and Ambassadors

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    I think these ifs/buts will be covered under 'adequate protection to government employees from false accusations'. I'm not in possession of original draft for this bill.

    If I'm not wrong even Bihar is preparing to introduce such Right to Services bill. It'll be better if federal law is implemented covering these areas. Ofcourse there will be loopholes but still its a good step imo & over the period of time, there will be demands to plug the deficiencies.
     
    Last edited: Nov 11, 2011

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