Corporate Social Responsibility in the Aftermath of the Mumbai Massacre

Discussion in 'Politics & Society' started by Rage, Jan 27, 2011.

  1. Rage

    Rage DFI TEAM Stars and Ambassadors

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    This thread is in not intended to be an advertisement for the Tata's....

    It does offer a unique insight however into what the nations' entrepreneurs can do for its citizens in the aftermath of n'tnl security crises.




    Let the World know What Is "Corporate Social Responsibility"


    1. All category of employees including those who had completed even 1 day as casuals were treated on duty during the time the hotel was closed.

    2. Relief and assistance to all those who were injured and killed


    3. The relief and assistance was extended to all those who died at the railway station, surroundings including the “Pav- Bha ji” vendor and the pan shop owners.


    4. During the time the hotel was closed, the salaries were sent by money order.


    5. A psychiatric cell was established in collaboration with Tata Institute of Social Sciences to counsel those who needed such help.


    6. The thoughts and anxieties going on people’s mind were constantly tracked and where needed psychological help provided.


    7. Employee outreach centers were opened where all help, food, water, sanitation, first aid and counseling was provided. 1600 employees were covered by this facility.


    8. Every employee was assigned to one mentor and it was that person’s responsibility to act as a “single window” clearance for any help that the person required.


    9. Ratan Tata personally visited the families of all the 80 employees who in some manner – either through injury or getting killed – were affected.


    10. The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks.


    11. Ratan Tata himself asked the families and dependents – as to what they wanted him to do.


    12. In a time of 20 days, a new trust was created by the Tatas for the purpose of relief of employees.


    13. What is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with the Tatas were covered by compensation. Each one of them was provided subsistence allowance of Rs. 10K per month for all these people for 6 months.


    14. A 4 year old granddaughter of a vendor received 4 bullets in her and only one was removed by the Government hospital. She was taken to Bombay hospital and money spent personally by the Tatas to fully recover her.


    15. New hand carts were provided to several vendors who lost their own.


    16. Tata will take responsibility of life education of 46 children of the victims of the terror.


    17. The settlement for every deceased member ranged from Rs. 36 to 85 lacs [One lakh rupees translates to approx $2,200 U.S. ] in addition to the following benefits:
    a. Full last salary for life for the family and dependents;
    b. Complete responsibility of education of children and dependents – anywhere in the world.
    c. Full Medical facility for the whole family and dependents for the rest of their lives.
    d. All loans and advances were waived off– irrespective of the amounts.
    e. Counselor for life for each person.


    Ratan Tata summed up his actions in the aftermath in the following words: "The whole approach was that the organization would spend several hundred crore in re-building the property – why not spend equally on the employees who gave their life?"
     
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